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Help on live chess

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timone_ony

Whenever I go on live chess it shows a red sign beside my timer and I always lose because of that it used to work it's been happening for a few days now can anyone help?

timone_ony

Why can't it show a green timer I lose so many games like that

timone_ony

Thanks

baddogno

I've had the same thing happen.  That darn light!  Chess.com should do something.  Don't tell me it's a coincidence or something on my end.  It's only a problem when that light comes on! Wink

MuhammadAreez10

My connection is also always red i.e. poor.

tyler

Try clearing your cache :)

 

https://support.chess.com/customer/portal/articles/1731820 - Firefox

https://support.chess.com/customer/portal/articles/1731824-clearing-your-internet-explorer-browser-cache - Internet Explorer

https://support.chess.com/customer/portal/articles/1731819-clearing-your-chrome-browser-cache - Chrome

timone_ony

I'm on safari