Log in issues

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albertiyang

Aug 11, 2015

[COMMENT DELETED]

notmtwain

Aug 12, 2015

albertiyang wrote:

Hi, I'm having difficulty logging in to the online website. When logging in with facebook, I get no return error and it just refreshes and nothing happens.

When I use "Forgot your password". I put my email and the image verification information, but it continues to say "Incorrect Verification Key Entered"

Thanks any assitance would be appreciated

Incorrect verification key entered.

Please write in directly to support:

https://support.chess.com/customer/portal/emails/new