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Problems with ads

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DefinitelyNotGM

Some ads contain inappropriate images. Others appear during live games, block your view of the board and stop you moving. Plus, the ads contain cookies that track you and if that wasn't enough tracking, some ads are for spyware that is disguised as normal programs.

DefinitelyNotGM

Did you see what I did there? And all of the problems actually happened on chess.com

Kansha

I see what you did, clever ;)

Do you have screenshots of these inappropriate ads? If so, can you message them to me? 

You shouldn't be getting any ads during a game. Have you personally experienced this?

Ballofwhacks

One of the reasons I have gold membership is to get rid of inappropriate ads.

DefinitelyNotGM

I only got the ones for spyware and tracking cookies, the other issues are covered in other threads, I'll post the links when I find them

Tower_of_Joseph

@Kansha  as premium member   why am I getting ads   shouldnt  a refund be forthcoming as this problem  has not been resolved  

RonaldJosephCote

     To Tower of Joseph; A refund cannot be resolved in this thread/format/forum.  You must submit a ticket.  And to Ballofwhacks; A gold membership only grants you privaliges on this site. To get rid of unwanted ads, you need to install AdBlocker. That problem is with your computer, not chess.com's computer.