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IMPORTANT - Live Chess login problems

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nxavar
nyLsel wrote:

 I have an question.. Is live chess rating and online chess rating is not the same?? How it works>


 The live chess rating is determined by games you play on live chess and the online chess rating is determined likewise.

azziralc

  Oh.. really.. That's why online rating and live chess differ

azziralc

 By the way thanks!

vplaychess
Patzer24 wrote:

For those who were experiencing problems logging into the Live Chess for the past 2 to 3 days - We believe the problems are now fixed. Are you able to login to the Live Chess now? Please let us know as soon as possible. Thank you!


iam still unable to login live chess please rectify

kohai

vplaychess, which browser and version are you using?

What do you see when you try to log into live chess?

mangeshmodak

there is no problem in loging in but i cant see list of challenges i need to start new game and automatically matching is done i cant select from the list & secondly i cant see moves while playing.please do the needful

vplaychess
kohai wrote:

vplaychess, which browser and version are you using?

What do you see when you try to log into live chess?


i have no idea which version iam in how do i know that ,i can login in chess.com but unable to login live chess

kohai

Look at the very top left of your browser. Does it say mozilla firefox? Safari? google chrome? Internet explorer?

merchco

A few weeks ago you changed live chess and it was great but now you have changed it again and its absolutely disatrous, when you go0 to hit rematch you end up in game analysis and then some bright spark forgot to explain to the user how to get out of game analysis your supposed to be able to guess can you please change it back to the way it was three weeks ago the first day you updated it so its easy to decide what type of a game you want.

CalbaMan

Yup the login is working now.

azziralc

wow.. I can play now in live chess

mado64

when i try to play in live chess from iphone, sometimes it disconnects from the server (even though my internet connection is working just fine as tested on the same phone immediately and other devices/computers) and automatic reconnecting takes so much time that i end up losing the game on time :(

chess.com iphone app shows me these ads even though im a premium member. come on, give me a break!

kohai

Sorry about that, we are getting it fixed :(

mado64

im glad to hear that. hope both the above problems are resolved quickly. god speed for ya!

dsnapiri

I played live chess just fine for the last few days, but suddenly today it stopped working. any idea why? its just not loading the live chess.

kohai

Are you using wifi or cable connection?

pc or laptop?

Is it your home pc or a shared network?

When did you last clear your browser history & cookies?

Is your browser up to date ?

dsnapiri
I tried from a different network today and it worked. It was fro both my pc and my laptop at home, I guess it's something with the settings. Are there any suggestions as to what to do?
kohai

Don't use wifi :)

Whats the connection like on your main pc ?

slaintemath

For weeks now when I try to get into live chess I've been getting a message telling me the live chess server is currently unavailable. Any ideas to help me?

kohai

Are you using a bookmarked link to log into live chess?

Which steps are you following exactly to access live chess?

On which browser and version so i can replicate?

When did you last clear cookies and history?