My time runs down *after* I moved

Why does my time rundown even though I've moved?  I did'nt notice my time was still running, even though my move was recored by the server, and I lost.  This is not the first time this strange bug showed up.

You are not alone.

http://www.chess.com/forum/view/help-support/move-done-but-my-clock-keeps-running

another lose on time, although I made the move my clock keeps running

Me too. Happening more and more. If they don't fix it I won't be renewing my subscription.

Please use newest Web client and let me know if that happens again. It took some time, but we were finally able to install some related improvements to hopefully fix the issue. Thank you!

And if there are issues with Mobile clients (Android/iOS), please let me know, too. Those will probably require separate fixes.