The rules are briefly explained here, but admittedly the page only refers to Wikipedia for the Swiss rules.
Tournament rules
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Where are the tournament rules posted? It is quite obvious that normal Swiss system rules are not implemented in chess.com Swiss events.
Pairing a 0.5 against a 2.0 in the third round WOULD NEVER HAPPEN in a normal Swiss. It frequently happens here.
I've played in several live tournaments, and even won one or two. EVERY ONE has left me saying to myself, "Never again."