Chess.com Reviews - 4.6/5 out of 722k reviews

Chess.com Reviews - 4.6/5 out of 722k reviews‎

CHESScom
CHESScom
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13 | Chess.com Help

★★★★★ - Chess.com has more than 35 million members and has received hundreds of thousands of customer reviews. Every day more than 50,000 new chess players join Chess.com, and more than 5 million games are played each day. 

Recent Customer Reviews

★★★★★ "The best chess app without any doubt, I highly recommend it 👍" - PispiF1 (May 2020)

★★★★★ "Undoubtably the best chess app out there. You can choose your level of membership so you don’t have to commit to anything crazy if you just want to play online. I personally found the diamond membership to be well beyond worth the price, I joined with virtually no knowledge of chess and the lessons and puzzles have allowed me to become an intermediate player in just a few months." - Tim (May 2020)

★★★★★ "Awesome app for beginners for learning and playing." - Bhaiyyalal (April 2020)

★★★★★ "The best chess app out there and rated #1 chess site for a reason. Great tools for beginners, intermediate, and even advanced players." - Darren (May 2020)

★★★★★ "This is the best chess app I ever used. I recently bought diamond membership to become a better chess player and my rating also increased by 250 points from 900 to 1150." - Pravana (May 2020)

App Reviews

Chess.com is proud of their mobile apps and grateful to the millions of users who use them, review them, and make them better through their regular feedback and suggestions. 

Chess Apps
Chess.com is currently the #1 chess app in the world.

iOS Reviews

The Chess.com team and our iOS developers are proud of our current scores on the iOS App Store: 4.8/5 with over 440k reviews!

Chess iOS Reviews
Chess.com reviews dashboard on Itunes Connect

We are pleased with these numbers, but we would like more feedback! Let us know how we can improve the iOS app to make your experience even better!

Download the Chess.com iOS App for iPhone and iPad


Android Reviews

Our Android team is fantastic, and we are pleased with the development of our Android app. Our current scores of 4.3/5 with 284k reviews and we are improving all of the time. 

Android Reviews
Chess.com reviews on Google Play Console

What would you like to see on the Android app? How can Chess.com make your Android experience more enjoyable?

Download the Chess.com Android app for mobile & tablet


Support Reviews

Support Reviews are also an integral part of our improvement. The awesome Chess.com Support Staff works around the clock to improve the site and your experience. The support team answers hundreds of emails every day, handling everything from bug reports to billing questions to site improvements, and much more!

Every single message matters, so please continue to let us know your thoughts and ideas on helping us make Chess.com even better.

Stats from April 2020:

  • Average time to first response: 2 days, 8 hours
  • Total support responses: 28,081.
  • Average quality by member rating: 93.5 / 100.
  • Total ratings: 3,322.

Thank you so much for your feedback!

The Chess.com Team

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