Summary of Policy Updates – de març 2026

We have updated our Terms of Service to reflect the growth of our platform, the introduction of new features, and compliance with evolving global regulations. While we encourage you to review the full text of each policy, we have provided a detailed summary of the key changes below to make it easier to understand what we have changed.

Política de privacitat

To see all of the changes, please read the full Privacy Policy

• We have significantly restructured the document to reduce repetition and improve clarity, including consolidating regional privacy rights into a single section that now covers expanded rights for residents of Colorado, Virginia, Utah, and other U.S. states with active privacy legislation.
• We added a detailed "Notice at Collection" table outlining specific data categories collected based on user activity (e.g., account holders vs. competitive players) and formally recognized the Global Privacy Control (GPC) signal for users who wish to opt out of data sharing where applicable.
• We clarified the limited circumstances where specific identification may be required. The policy now discloses that we may collect data such as Government IDs or Social Security Numbers specifically for verifying the identity of prize winners or complying with tax laws.
• A new "Biometric Identifier Notice" has been added to clarify that facial images collected during identity verification processes for high-level competitive events are classified as biometric data in certain jurisdictions, and that fingerprint data may be incidentally visible on IDs provided for verification.
• We removed legacy references to the "Arcade Version" app.

Acord d'usuari

To see all of the changes, please read the full User Agreement

• The mandatory arbitration administrator has been changed from the American Arbitration Association (AAA) to Judicial Arbitration and Mediation Services, Inc. (JAMS), and we have clarified that any court disputes not subject to arbitration must be brought solely in the state or federal courts of Salt Lake County, Utah.
• We have introduced a comprehensive "Mass Arbitration" subsection outlining specific procedures for handling coordinated arbitration demands involving 20 or more similar claims.
• A new section explicitly prohibits the use of automated tools, bots, or AI systems to access, scrape, data mine, or copy Chess.com content without our express permission.
• We have expanded the list of prohibited user conduct to include soliciting for harmful content, sharing false or misleading information, submitting abusive or false reports to our support team, and using exploits or bugs to disrupt the service.
• We removed legacy references to the NFT policy for not being applicable anymore.

Community Policy

To see all of the changes, please read the full Community Policy

• We added a comprehensive new section regulating "Community Events" where we require a formal application for significant events seeking direct Chess.com support and partnership.
• We have clarified the rules regarding sportsmanship, including specific prohibitions against "sandbagging" (artificially lowering one's rating) and explicitly prohibiting "taunting" or insulting opponents.
• A new dedicated section regarding the reporting system has been added, which includes provisions for EU users under the Digital Services Act (DSA) and explicitly prohibits the abuse of the reporting system for false or malicious purposes.

Fair Play Policy

To see all of the changes, please read the full Fair Play Policy

• To protect the integrity of our events, we have added a provision establishing that users may be held financially liable for damages resulting from Fair Play violations in competitive events or prize competitions.
• We also explicitly reserved the right to pursue civil remedies and report violations to law enforcement where applicable.

Política de les activitats competitives

To see all of the changes, please read the full Competitive Events Policy

• We have added explicit clarification language stating that minors must have written authorization and consent from a parent or legal guardian to participate in competitive events.
• The Appearance Release has been updated to change the nature of the rights granted to Chess.com.
• Participants in competitive events must explicitly agree to follow all Fair Play measures and refrain from objecting to necessary monitoring, such as audio or visual supervision.

Subscriber Agreement

To see all of the changes, please read the full Subscriber Agreement

• We clarified the scope of the "No Ads" subscription benefit, clarifying that while it removes third-party advertising, it does not preclude the promotion of Chess.com's own products, services, or events.
• We updated payment method references to reflect current app store naming conventions (Apple AppStore, Google Play Store) and updated links regarding third-party refund policies to ensure accuracy.