Anyone having problems in the player's league since early november?

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ThroughtonsHeirAlexHebert

They stole my championship. I cannot have this stay as such... I am not number zero: i triumphed and I want to see my opponents score underneath mine... anyone has had such troubles ? Have you found a way to get your due respect from Chess.com through service help/contact support means? 


Omed

Contact support

ThroughtonsHeirAlexHebert
Omed wrote:

Contact support

I contacted them and THIS is what they did...
they didn't solve it they STOLE my championship #1 cup
I did contact them, 3 times this weerek and hours later the points re-stalled
Monday night, wednesday night, yesterday...
because the league was stalled... and they did this, they removed my NUMBER 1 and removed all other players... they got to REINSTATE our player list and have them underneath me so i can be righteously number1

Tricky_Dicky

Nothing to do with this group. (and nobody cares anyway)

Paingloss

so the division started today and you have 1500 trophies already. sounds totally legit...

Martin_Stahl

This club is not for reporting site issues/bug. It isn't for the site developers but community developers that use the Public API to build things with.

That said, staff are aware and have been working on fixes. Some things were being attempted at leagues reset today but I'm not sure what the results of that was.

carpediemhhh

Yo tampoco puedo ver la liga ni puntuaciones. Gracias

Paingloss

they fixed it! now I'm rated #1!!! lol

ThroughtonsHeirAlexHebert
Paingloss wrote:

they fixed it! now I'm rated #1!!! lol

EMAILING SUPPORT@CHES.COM worked !

ThroughtonsHeirAlexHebert
Martin_Stahl wrote:

This club is not for reporting site issues/bug. It isn't for the site developers but community developers that use the Public API to build things with.

I know, it's a club I'm part of so I was asking to see if other users had this problem since it was a good sized group

ThroughtonsHeirAlexHebert
Tricky_Dicky wrote:

Nothing to do with this group. (and nobody cares anyway)

Still it's a place to ask the opinion of others.
I din't put it under a non-appropriate message, created it separately for this.
If this is unaccetpable I'll just kick the door and leavve the group if it bothers