Bug Reports

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Max_Wolfe

Should be in your archive. From your message I assume it was a custom variant of your creation that is (as yet) unpublished?

We can't really do much about it if we can't access the game link. Sounds really frustrating though!

RedBishop812

one day i was creating a new variant and when i filled up the blue, one of the boats weren't a boat and just a normal rook, and it was the 1st one, i have proof:

whatthefat
whatthefat wrote:
AnhNguyen94557 wrote:
whatthefat wrote:

Unable to join variant games. I click join and the button for joining disappears. The game never begins. In the past, I've experienced this for certain variants (e.g., can't join 4-player games). Since yesterday, it's affecting ALL games. Spectating games still works for me. I have also tried clearing cookies, refreshing, logging back in.

Edit: Seems to be resolved.

same problem here, but I think its a connection problem

This issue is recurring again for the past few days. Can see games but can't join any.

Issue is still ongoing for me. Regular chess works fine. Variants do not. Would appreciate any suggestions.

Max_Wolfe
whatthefat wrote:
whatthefat wrote:
AnhNguyen94557 wrote:
whatthefat wrote:

Unable to join variant games. I click join and the button for joining disappears. The game never begins. In the past, I've experienced this for certain variants (e.g., can't join 4-player games). Since yesterday, it's affecting ALL games. Spectating games still works for me. I have also tried clearing cookies, refreshing, logging back in.

Edit: Seems to be resolved.

same problem here, but I think its a connection problem

This issue is recurring again for the past few days. Can see games but can't join any.

Issue is still ongoing for me. Regular chess works fine. Variants do not. Would appreciate any suggestions.

I think our devs are working on this already. Often reloading a page can help to fix the issue (sorry, I know it's such an annoying answer). It's happened to me a few times where the "play" button is still there and you click it and nothing happens (normally after a game has ended). Is that what's happening for you? I just reload the page and it seems to work.

whatthefat
Max_Wolfe wrote:
whatthefat wrote:
whatthefat wrote:
AnhNguyen94557 wrote:
whatthefat wrote:

Unable to join variant games. I click join and the button for joining disappears. The game never begins. In the past, I've experienced this for certain variants (e.g., can't join 4-player games). Since yesterday, it's affecting ALL games. Spectating games still works for me. I have also tried clearing cookies, refreshing, logging back in.

Edit: Seems to be resolved.

same problem here, but I think its a connection problem

This issue is recurring again for the past few days. Can see games but can't join any.

Issue is still ongoing for me. Regular chess works fine. Variants do not. Would appreciate any suggestions.

I think our devs are working on this already. Often reloading a page can help to fix the issue (sorry, I know it's such an annoying answer). It's happened to me a few times where the "play" button is still there and you click it and nothing happens (normally after a game has ended). Is that what's happening for you? I just reload the page and it seems to work.

Thank you. Yep, that’s the issue for me. Have tried reloading, using different browsers, different devices, clearing cookies, etc. No solution for me yet.

zisal2029
zisal2029 wrote:

Sometimes, in today’s WoF tournament, Blue is automatically moved for without the player doing anything. Example:

https://www.chess.com/variants/custom/game/51430017

I wanted to play Exl10, but instead the server didn’t wait for me and did not fulfill my wishes by playing 1.b Exm13?. I still was victorious, but that move could have sent me off course!

No one has looked into this bug for a month? I have an explanation: if the page is laggy, and your move comes right after a zombie's move, the server auto-moves for you on your first move, even if your move is one of the worst moves (aka it plays random moves). This bug is really annoying.

ChessMasterGS

Have you been able to reproduce the bug in a new game?

zisal2029

Yes, I have reproduced it several times. Here are a few examples:

1. https://www.chess.com/variants/custom/game/52635785 Explanation: I was reloading the page when suddenly, Red and Blue moved. Then the server randomly made me play a blunder after I reloaded the page since my move preceded Blue's.

2. https://www.chess.com/variants/custom/game/52776544 It was taking longer than usual for the server to load the starting game, so instead of letting me start with my regular theory of this WoF (i.e. with Qxc11 or Qxc4), it just played an awkward move, 1.b Q7c7?!.

Blieieik

I was a playing a KotH game in a tournament and apparently my opponent ran out of time but when I reloaded, it turns out I had only a few seconds left on my clock. Game link below:

https://www.chess.com/game/live/86630467507

(Notice the 20 second drop in black's time)

ChessMasterGS
Blieieik wrote:

I was a playing a KotH game in a tournament and apparently my opponent ran out of time but when I reloaded, it turns out I had only a few seconds left on my clock. Game link below:

https://www.chess.com/game/live/86630467507

(Notice the 20 second drop in black's time)

  1. This is a Chess.com/Play game; this club is for Chess.com/Variants only
  2. In a majority of cases with the Play server, disconnections are usually on your end and not the server's
Blieieik

In Tag Team, the white and black pieces in the corner have not fully rendered. It's been like this for 2 days. I am using google chrome and this problem did not appear until 2 days ago.

Jade_Gold1028

buggy

Jade_Gold1028

TeamTitan1

The bot API (for 4PC) doesn't return the opponent's response. @omatamix and @tony also confirmed.

Yadav_Nikhil

Not working properly in Android

k20shores

Fog of war chess pieces are sometimes visible when they shouldn't be. Also, sometimes I can see shadows of pieces my opponent has moved. Further, sometimes pieces are not visible when they should be.

Two2Three3Five5Seven7

WTF is going on with 4PC?

Zelfmat76

I have the same problems as k20shores. Plus I cannot move by playing on my phone, I cannot see the names of the players playing with the black pieces. The buttons for draw and resign are partly placed over the board, unless I turn my phone 90°, but that doesn't feel comfortabele.

Azekere89

HI I can see the board in fog of war and before that I could see the square where my opponent move his pieces

ChessMasterGS
Zelfmat76 wrote:

I have the same problems as k20shores. Plus I cannot move by playing on my phone, I cannot see the names of the players playing with the black pieces. The buttons for draw and resign are partly placed over the board, unless I turn my phone 90°, but that doesn't feel comfortabele.

I mean, variants was never optimized for phone, but not being able to move at all is definitely an issue I'll ask about, since touch screen computers are also affected by this.