Chessvotes isn't working properly or someone is altering the score

In our club, we've won Chessvotes games that exceed 4 moves, and we've remained in the same ranking; it hasn't increased.

This isn't a site bug reporting club. It's only for the Public API

Sorry, but you're at a loss for words this time. Of all the forums, we've been told this is the one where we should discuss our problems so you can provide solutions to the customer. Martin, I'm sorry to have to complain and that it bothers you.

Hello @Martin_Stahl! I'd appreciate it if you, who work here, would forward our problem to the appropriate person at chess.com. Thank you.

By whom? Where?
Either they were wrong or else you misunderstood them. Click on the "About Club" link and read what it says there if you doubt this.

(also, I'll take this opportunity to once again suggest that this group should be renamed so as to cut down on the absurdly large percentage of posts that are just blatantly off topic)

Maybe we should add this note to every forum topic and after every note on the clubs page when this happens with the link to the old forum post about this request...

I am also amazed by @Martin_Stahl 's patient about writing back to everyone. I cannot even imagine how many times he had to write answers like this.

I agree that Martin seems very patient, but it's not only him that it affects. If you totaled up the time spent by members of this group clicking on notifications of new posts only to find this stuff, I'm confident that in an imaginary universe where humans had had that much additional time, we'd have populated the galaxy by now

This club is for members that use the site's Public API to code their own projects, not the site developers or a bug report club. Bug reports specific to the Public API are acceptable.

https://support.chess.com/en/articles/8583752-how-do-i-report-a-bug-or-make-a-suggestion