Raymondburwell30, Good question,??
How to make chess.com better ?!

Fix Tactics Trainer. Get rid of the problem with a pass rate less than 20% and fix it so players don't lose points when they correctly slove a puzzzle.

Needs a force mate win result. Many annoying player don't move when they are going to loose a game. If there is a force mate and the opponent activate it with conditional move then he will be declared the winner by forcemate sequence. Currently I have one such game. My opponent has only one move left and he doesn't move yet. Its too much disturbing.

when the player win the chess match then take it one set as like dota 2 when win then we got sets. then chess.com is looking attractive and any one try to play chess. i play dota 2 hance i know . :-) :-) #Good wisher

What I want to see in tactics trainer is that if you get a problem wrong, you don't gain rating points. I mean, what's the point in failing a problem and gaining rating points? That's kind of stupid. Yet people only care about losing rating points. Huh.

I think the entire site could be much more navigable, the games section is easy but the rest of the site isn't intuitive at all. The phone app could also be improved a bit to work better with the mobile interface
should make it a bit like yahoo chess where there are tables and every one can view on it winner sits loser stands and the table keeps revolving while the chat is on. elo doesnt matter just winner to stay who ever can press sit fastest sits next or make it a numercial for the table to revolve evenly through each player after he loses. or all elo

I think it wold be really good if they added live tournaments with more time controls like 5 5 3 2 1 1 30 min and create more time controls in general for live chess

Needs a force mate win result. Many annoying player don't move when they are going to loose a game. If there is a force mate and the opponent activate it with conditional move then he will be declared the winner by forcemate sequence. Currently I have one such game. My opponent has only one move left and he doesn't move yet. Its too much disturbing.
Your opponent will also waste their own time
What does the chess.com community believe can make chess.com better?! Any ideas? Thank you!