List of known bugs

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Avatar of BabYagun

@Riptidejr, In the new release we will inform players that one of the players disconnected. So, we'll get an answer to your question.

Avatar of paternicus

Possible bug related to stop chat:

On Chrome, game #51793, I entered the command to stop the chat for all players, but 2 subsequent messages came through.  Could have been a timing issue (those two messages maybe were sent before the stop chat took effect?), but I wanted to raise it to the attention of the devs:

 

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Avatar of ChronoCros

The 4p team game  #59096 is bug ? When the green is stalemate but green team win and + points. Is it true ? It's difference from version before ?

Avatar of spacebar
 ChronoCros wrote:

The 4p team game  #59096 is bug ? When the green is stalemate but green team win and + points. Is it true ? It's difference from version before ?

 

Looks like a draw to me. remember ratings are weighed 2/3 towards the higher rated player on each team.

had blue and green won they would have gained more like +20, see example

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Avatar of pritishanand91

Lost ratings multiple times due to receiving update for wrong game. Those weren't aborts. Is there a way ratings will be restored?null

Avatar of spacebar

@pritishanand91 sorry about that, that alert will soon be hidden. i've refunded you some rating

Avatar of Riptidejr

I have no screenshots, but in a game, I played the other day, the timers, player names, ratings, and scores were missing from my screen and all I saw was the board. I didn't know who my oponents were until they typed in chat, and had no idea what their rating was, I also had no idea of score or how much time I had left on my timer

Avatar of GoSouth

Four consecutive times in a row (SO FAR) I try to start a game, ALL the arrows turn color, curser goes around & around for a little bit, than Instead of game starting, nothing happens and game must crash because the "+ New Game" button appears AGAIN.

Avatar of maddymoon

when my opponents queen, sometimes it turns into 2 queens that move together. It is really confusing. Has anyone else experienced this?

 

Avatar of BabYagun

@maddymoon, it is a known bug described on the 1st page of this topic. Just refresh browser page or click Ctrl+Shift+R and duplicate piece will disappear.

Avatar of BabYagun

@GoSouth, please click Ctrl+Shift+R and try again. If it doesn't work, try another browser. If still doesn't work, send us a bug report, please, as described on the 1st page of this topic.

Avatar of MyMothersNameisGimpy

I usually turn the volume level down from 9 to 1 so its softer in the background while I play FFA and listen to other audio. 
Each time I log out and in I'm back at 9. 
I realize this is probably a more difficult hardware or player type setting to fix but I thought I'd mention it in case.

Avatar of BabYagun

@MyMothersNameisGimpy, please use Help - Report a Bug. Send us screenshots of sound volume control before and after a game.

Avatar of snafic

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3 Bishops (blue)

Game #104574

Mozilla 61.0.2 (64-Bit)

Avatar of Riptidejr

@snafic ne of the bishops isnt real, jsut a visual glitch. I've had it too.

Avatar of CoolFlyingMonkey

My stupid pawn did not turn queen at the centre of board

 

Avatar of spacebar

 

@CoolFlyingMonkey howbout reading the rules for teams?
Avatar of GoSouth

I was using Chrome  68.0.3440.106   64bit.

I think I tried refresh.

When I tried again after making my original post, game got 4 color arrows and started fine (haven't had any issues since). I believe I closed the browser and reopened it that time. Will try to include more specific info in any future bug updates happy.png

Avatar of GDII

I can't play either. When four players are found, the arrows disappear and nothing happens. No game is started. Console log shows:

Failed to load resource: the server responded with a status of 404 () https://www.chess.com/bundles/app/js/vendor/intersection-observer/intersection-observer.min.js.map

Failed to load resource: the server responded with a status of 404 () https://www.chess.com/bundles/app/js/vendor.es6.js.map

Avatar of MarshmallowQueen2

@CoolFlyingMonkey 

You were playing teams, weren't you? Please read the rules before telling us that's a "bug".

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