More v3 bugs

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Avatar of wayne_thomas

In v3, on both a new Windows 10 PC and an Android 7.0 phone, when I click on any menu item, the page will redirect to a page that has recently been displayed rather than the page of the link that I have clicked on.  If I click on the menu item repeatedly, eventually it gets to the appropriate page.

On the same Android phone, it seems to be impossible to scroll or resize within the 'Insert chess game or diagram' dialog box.  Under the Chrome browser's Settings - Accessibility, I activated 'force enable zoom.'  I can resize most chess.com pages by pinching to zoom, but once I get into the diagram dialog box, this no longer works.  It appears that the dialog box has been coded to be of a fixed size, and to disable scrolling.

On any of the browsers available on an Ipad 2 iOS 9.3.5 (Safari, Chrome, Firefox, Dolphin), chess.com's Messages and chessboards are not displayed.

Avatar of playerafar


Looks like you and Spacebux have similiar issues there.
Regarding that first paragraph.
Navigation producing a wrong destination. 
Could it be because they're working on Navigation?

Regarding the Beta Club (which I recently left) -
I'd almost be willing to bet money -
that if you posted your feedback there ( it is well-worded )
that staff would be all over it.   Here?  I don't know.

erik probably loses some money - when he doesn't get feedback.
We don't get paid for feedback - but its not without some reward.
Especially if they work on it.  Better chess.com.

 

 

Avatar of wayne_thomas

OK.  Thanks for the suggestion.  I'll apply to join the Beta group.

Avatar of playerafar


You're welcome for sure.
To post there - you create a Topic.  Like you did just now here.  There's no Notes.
I'd be surprised if no staff member responded to your thread within six hours.
Probably much much less.   5 minutes.
As for me - time to go outside now.

 

Avatar of wayne_thomas

I used to get those red "There is an error processing your request" banners that Spacebux reported whereas this business of being taken to an unrelated page is fairly new, so maybe you are right that they are working on the problem.

Avatar of odyson

Yes, I've noticed that too.

Avatar of playerafar

Since I left Beta - when there's no Forum Alerts - I get a 21 where there used to be a 20.
So I never get less than 21 now.  Because I always have Tactics comments alerts.
Even though I've been untracking thousands of problems.  Literally.
Unfortunately - chess.com has not arranged things so one can see the total number of such alerts -
if it exceeds 21.

 

Avatar of playerafar
wayne_thomas wrote:

I used to get those red "There is an error processing your request" banners that Spacebux reported whereas this business of being taken to an unrelated page is fairly new, so maybe you are right that they are working on the problem.

I didn't get that yet - except I'm occasionally getting an "Update your payment info" landing -
but that's probably unrelated.
I changed my credit card number.  Intentionally.
Didn't give them the new number.  Intentionally.  As they haven't been billing properly.

 

Avatar of wayne_thomas

Oh dear.  I used to get a lot of phantom alerts, but less lately.

Avatar of RayDuqueIII

That's why v2 is still better than v3.

Ray
Ray Duque III (GMBD), USA

Avatar of camter

Now, all sorts of people are saying exactly what we "holdouts" were, that V3  is a vastly inferior product to out-of-date, old, drab, reliable V2.