Hi there! I'm Lauro with Chess.com Support! 😊 Thanks so much for getting in touch! I'm really sorry about the delay – chess is more popular than ever and we have SO many emails at the moment! But don't worry, I'm here to help you now! It looks like your account was closed by our system for being a duplicate account. I totally get it if you didn't realize Chess.com members can only have one account! Please confirm that you'll keep only one account and let me know which one you'd like to restore. I'll then approve it for you, so you don't have to worry about it being closed again! Alternatively, you can check out the below article for alternate accounts rules, and let me know if you'd like to apply to have an authorized alternate account! Can I have multiple accounts? Thanks so much! I look forward to hearing back from you!
Hi there!
I'm Lauro with Chess.com Support! 😊
Thanks so much for getting in touch! I'm really sorry about the delay – chess is more popular than ever and we have SO many emails at the moment! But don't worry, I'm here to help you now!
It looks like your account was closed by our system for being a duplicate account. I totally get it if you didn't realize Chess.com members can only have one account!
Please confirm that you'll keep only one account and let me know which one you'd like to restore. I'll then approve it for you, so you don't have to worry about it being closed again!
Alternatively, you can check out the below article for alternate accounts rules, and let me know if you'd like to apply to have an authorized alternate account!
Can I have multiple accounts?
Thanks so much! I look forward to hearing back from you!
Please view the profile and make me admin again.