Perhaps, but chess.com should know if their server is having issues. Why punish us when it is their problem?
Server Disconnect
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Apr 27, 2022
0
#3
No you can see that you are disconnected...there is a notice on the top of the board. When the server is going down both players are shown as disconnected. The one to play when the server goes down gets the lose even if they are clearly winning.
Apr 28, 2022
0
#4
It shows it for me and I know my connection is fine. Plus I asked my opp and he said it said we were both disconnected on his screen as well.
Why does either player get a loss when your server goes down. At a minimum cancel the match rather than giving someone a loss.