no
Should chess.com ban people that insult their partner after lost games?

i have played several times when my partner trolls and regin in third move and i have many photos but i cant show you now. and i think that they sould be reported because of them i have lost ove 300 elo

I think they should be banned, insulting partners is a huge problem and this is the only way to enforce it.

not ban, but disable chat for them and keep only commands like need rook for like a week or two after report

Well they should ban after 3 or 4 times
I don't think they should ban even after 3-4 times, just but chat should be disabled for a longer time after each time. Like 1 week for the 1st time, 2 weeks after 3rd time and like 4 weeks after 4th time and etc. You don't want less people playing bughouse, you just want to remove toxic chats
not ban, but disable chat for them and keep only commands like need rook for like a week or two after report
Unfortunately I can tell form experience that if they block your chat, they block the commands too and playing bug becomes impossible.

Unfortunately I can tell form experience that if they block your chat, they block the commands too and playing bug becomes impossible.
So this seems the right "solution", disable chat for improper behaviour ...
- they insult at Bughouse
- they should get a punishment, otherwise they never stop doing it
- they repeat insulting others (even the partner), the more weeks disable the chat is coming
... if they still going on with doing it, (after 3 times I think it should be enough for them to understand) a ban is needed !
Just be nice and all is fine !
- do one mistake (insulting) - a one week disable chat doesnt hurt that much
- do two mistakes (insulting) - a two weeks disable chat should help to let them think about thier bahaviour
- do three mistakes (insulting) - a three weeks disable chat should let you know, that you are doing something wrong for sure
They doing it a fourth time ... BAN ... they got 3 chances !!!
Yeah that’s what I was thinking, and it’s what the super admins and admins do in my clubs for people who insult bughouse partners.
I think the problems is the qualification of what an insult is. I never use foul language, but did get banned. I do give recommendations what could have been done better (certain moves or actions or when to stall / play). I do not find that offensive and would gladly take that from a partner. Others may, apparently and sadly.

penalize for unsportsmanlike conduct one half hour without chess as punishment. With increases penalties for repeat offenders.

No because how we react to things lessens over time. It's good to remember that chess players don't have to be better morally than other people. If we assign personality traits to an online stranger that they don't possess, more fool us.
I'd certainly screenshot it though and share it around xD
I have a young person in my house and how they talk to each other in online gaming is pretty shocking these days, and after discussing it I think some people have a skewed view of what is acceptable to people they don't know. They are the same guys that wouldn't like it on the side of the football field.

I have a young person in my house and how they talk to each other in online gaming is pretty shocking these days
There are rules about in games/forums (most online games have it, not all), as well as rules in life, they (young and old) just need to learn to stick to these rules !
Most game-chats & gaming forums sites are moderated for this reason, otherwise it would just get out of hand about mobbing, insulting and abuse !!!
Chess.com and their mods do a great job about this, there are several report options as well for such cases !
"discord" as example is the worst, very toxic, exactly for the reason, that there are very rare rules and most channels are not really moderated = insults, racism, mobbing, abuse is always there !
So to avoid, that Bughouse become toxic as well, I made this suggestion above, even @Grandelicious (Top10 player at Bughouse) confirmed that often players there are toxic (special after losing vs him) !
yeh but nah, moderation is not ideal
L.O.L. pretty big game, yeh they are all on discord. I could mention other online / in browser games that I have regularly gone to and yeh - 100 ways to be insulting or rude very unmoderated, one other one is in the top 5 games in teh world
It's worth remembering it's a bit of a Lord of the Flies situation, these kids have been left to their own devices quite literally, and the culture has grown from there. Autobots can't catch everything as language and its meaning evolves all the time.

That's a little extreme - even I've had bad days where I get upset at my partner after a particularly bad game

That's a little extreme - even I've had bad days where I get upset at my partner after a particularly bad game
That doesn’t matter, the rules on chess.com are that you can’t insult people or be rude to them.
What do you think?