"You can only connect once" bug

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Goet

I love this 4p chess, but I'm forced to quit playing untill this bug will be fixed (I know, it's not a big lost tongue.png)

I've lost more than 200 points in my last 4 games (and I was winning all of them aaarrrgh tongue.png). Seems I can't finish a single game and it's starting to be a little bit frustrating...

 

The bug: I suddenly see the disconnection page for a split second, then it comes back to the game page as if I were a spectator, but without chatbox (see the pic. I was blue in this last one)

game

Unable to move, unable to receive moves from my opponents. "Resign" button is now "Play", but clicking on it just do nothing. If I refresh I get the disconnection page and the "you can only connect once" popup. I've noticed it consistently last 1 minute and 10 seconds more or less, cause the few times I've managed to re-enter the game was when I still had my whole minute, and I'm leaving with 5 seconds left on the clock. Usually 2 or 3 chess.com related tabs are opened, but it happens even with the single tab game.

My connection is stable, I'm using firefox on both windows and ubuntu.

Please let me know if I can provide more useful infos : )

Riptidejr

I've never experienced this problem before

Goet
Riptidejr ha scritto:

I've never experienced this problem before

Looks like some players never experienced it indeed, but by chatting and reading around seems like it's affecting a bunch of users

veni-vidi-vici3

I have lot of issues with this bug too, hope it's not an italian thing... lol

dallin

No, we are not creating bugs that target Italians.  @Battlemind24 is hard at work on a new server that should help with this and other connection problems. Should be ready to roll next week.

Skeftomilos

I am using a browser called "Brave" just for playing on chess.com, because my normal browser (Firefox) is too damn slow on this site. I had never any connection issues while playing. I am on a slow machine btw.

Riptidejr

I use google chrome

I have no lag grin.png

MateThief

Yep, for me the game is not playable at the moment. Good luck devs! I'll be back when that server is on

4playerchess

thats not a bug i think sometimes we used different devices. you need to logout first in other device before you can used the current one. mobile or web browser. or need to clean your session first or clear cookies.

Zjjc

I mentioned this before and still have it as well.

Riptidejr

Log out and log back in?

Goet
4playerchess ha scritto:

thats not a bug i think sometimes we used different devices. you need to logout first in other device before you can used the current one. mobile or web browser. or need to clean your session first or clear cookies.

No multiple devices here: I'm using only my notebook to play. Cache and coockies are cleaned every time I open my browser by settings. No multiple login attempts whatsoever.

I'm pretty sure it's a bug tongue.png

MateThief

Ha. I post in this thread as if I don't care that I won't play anymore until bug is fixed.

Few hours later I find myself opening a game... and who am I seated with? Goet tongue.png

Riptidejr

LOL

Goet
MateThief ha scritto:

Ha. I post in this thread as if I don't care that I won't play anymore until bug is fixed.

Few hours later I find myself opening a game... and who am I seated with? Goet 

Ahah! Addiction is too strong grin.pnggrin.pnggrin.png

Btw I can't play as much as I'd like tongue.png

Riptidejr

Win you win a game and it brings your rating to EXACTLY 1300

CactusKing2

I always have this bug. I even complained but 4playerchess  hasn't fixed it yet.

CactusKing2
Xanderpitz wrote:

I've definitely been hit by this bug quite often. Honestly though, if you can play multiple normal games at once I don't see why it needs to be so strict on reconnecting to old games. I timed the last occurrence and it seemed to be that it wouldn't let me reconnect until my timer had run out and I lost.

That's sadtear.png

Goet

null

I was red, and the bug triggered just the moment i was giving mate to green of course...