Banned for using Chessnut Air?

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chessroboto
jewelmind wrote:

I can perhaps see one potential problem with Chessconnect. It allows you to set your own latency. What if I set a really long latency, like 2 seconds or longer? Would it allow me to make a move, even briefly take my hand off the piece, see immediately that it's a bad move and move it back, before the move even registered with chess.com? That would seem like cheating to me if it works like that, though I admit I don't really understand latency!

Latency has always been an issue even before these e-boards became useable. There was even a time when latency was exploited to cheat the clock from running out back in the early 2010s.

jamesthetall

Conversely a club-mate had a move misreported when he slid a rook too slowly on an e-board and it registered one square too soon, losing the game. His carelessness of course. Not a chessnut but another board/interface where he couldn't set a latency.

My beef is quite simply, they know that some e-boards (at least, the chessnut air) triggers something in their cheat detection software, they cannot reasonably interpret this as cheating. Because they know it's not a signature of cheating, it's just a signature of using an e-board. Regardless of approval or whatever. It's not cheating and wrong of them to label it as such.

Rsava
jewelmind wrote:

I can perhaps see one potential problem with Chessconnect. It allows you to set your own latency. What if I set a really long latency, like 2 seconds or longer? Would it allow me to make a move, even briefly take my hand off the piece, see immediately that it's a bad move and move it back, before the move even registered with chess.com? That would seem like cheating to me if it works like that, though I admit I don't really understand latency!

How is that any different than playing with just the online board, dragging the piece to a square and holding it there and seeing immediately it is a bad move, then bringing the piece back and moving a different piece? That is also cheating and yet it is allowed.

jewelmind
Rsava wrote:
jewelmind wrote:

I can perhaps see one potential problem with Chessconnect. It allows you to set your own latency. What if I set a really long latency, like 2 seconds or longer? Would it allow me to make a move, even briefly take my hand off the piece, see immediately that it's a bad move and move it back, before the move even registered with chess.com? That would seem like cheating to me if it works like that, though I admit I don't really understand latency!

How is that any different than playing with just the online board, dragging the piece to a square and holding it there and seeing immediately it is a bad move, then bringing the piece back and moving a different piece? That is also cheating and yet it is allowed.

I didn't know you could do that. Oh dear.

Rsava
jamesthetall wrote:

Conversely a club-mate had a move misreported when he slid a rook too slowly on an e-board and it registered one square too soon, losing the game. His carelessness of course. Not a chessnut but another board/interface where he couldn't set a latency.

My beef is quite simply, they know that some e-boards (at least, the chessnut air) triggers something in their cheat detection software, they cannot reasonably interpret this as cheating. Because they know it's not a signature of cheating, it's just a signature of using an e-board. Regardless of approval or whatever. It's not cheating and wrong of them to label it as such.

Of course it is.

The fact remains that chesscom fell behind (too much emphasis on "social media" garbage?) when it comes to e-boards when they should have been fully embracing the products.

Their excuses of trying to prevent them from being used for cheating is totally bogus.

They can easily make sure the boards are being used to play actual games and not being used for cheating. Either they do not understand how to allow API calls and verify information through them or they just did not care to embrace the technology. Just look at the website and the poor implementation of it to know which one it is.

I currently have 7 e-boards with an 8th on order and the only one that is "accepted" by chesscom is the one on order. That is very sad that they care so little about actual chess and only care about preserving their ego.

KingMoored
Martin_Stahl wrote:
....

I believe the site has been working on a standard method that can be used by board manufacturers, something that wasn't available previously

There is a Chessnut Android (Beta) app available on the Google Play Store that uses the new Chesscom API used for playing chess on an e-board.

I haven't had an opportunity to test this software myself using my Android tablet and my Chessnut Air+ because I've been exclusively playing 30|20 games on Lichess.

I believe this new API connection method has also been released for the Chessnut Evo product, but I don't own the Evo so I can't say for sure.

jamesthetall

Yes I saw a new app was out, but I'm on iOS so it's not available for me yet.

Rsava
KingMoored wrote:

I haven't had an opportunity to test this software myself using my Android tablet and my Chessnut Air+ because I've been exclusively playing 30|20 games on Lichess.

I believe this new API connection method has also been released for the Chessnut Evo product, but I don't own the Evo so I can't say for sure.

Going to attempt to play with both the Air and the Pro today here on chesscom. I too, have been playing most of my games on Lichess where they are far ahead of this site for e-board integrations.

The new interface in the App is the same interface as the Evo has so it would make sense that the two are using the same backend for communication.

The big issue with having to use apps, which chesscom doesn't care about because they care so little about user experience (look at the horrible website, who made this a 5th grader?), is that if I am perusing the website and I get a challenge, I then have to pull out my tablet, get that all set up with the board, accept the challenge, and then start to play. With something like the Chessconnect extension, I just turn my board on, accept the challenge, hit the "Connect" button in the browser and play - on the same interface/device I was on before the challenge came along.

Apparently the powers that be are not good enough to know how to use their own APIs to check for cheating properly.

Rsava
jewelmind wrote:

I can perhaps see one potential problem with Chessconnect. It allows you to set your own latency. What if I set a really long latency, like 2 seconds or longer? Would it allow me to make a move, even briefly take my hand off the piece, see immediately that it's a bad move and move it back, before the move even registered with chess.com? That would seem like cheating to me if it works like that, though I admit I don't really understand latency!

FYI, the max latency in the Chessconnect extension (the one that works so well where chesscom failed to do anything with the influx of e-boards, but chesscom will not work with the dev) is 250 ms which is a quarter of a second. I tried just now with my Chessnut Pro board and moved the Knight with latency @ 250 ms. I did not even take my hand off the piece and it registered, I could not "move it back".

I normally set the latency to 5 ms, others state they set it to 0 ms and have no issues.