@Quantenhorst: Was this lichess or chess.com? Can you check the development console for error messages, please? Can you send me the logs?
@all: If you see in the "manage extensions" tab that Chessconnect has thrown any errors, I would very much like to see those messages. You can mail the logs to info at chessconnect.de.
The more feedback I receive, the more robust I can make the software.
The connection is dropping half way though a game, it will Register my opponents move but when I make my move the from and to leds light up on my board but the move doesn't Register in Chess.com. so I manually input it thorough the website and the opponents response the shows on the board.
I have experienced this too, but I think it's simply because the pieces aren't all in the right place. It seems like the move isn't registering, but really it's because the software thinks the board isn't set up correctly and therefore does not input the move.
Often the LEDs indicating that a piece is off are hidden behind or beneath pieces. I adjust the pieces and things work smoothly again.
I don't think this is a software issue, but it might be. I have seen other people express a desire for more LEDs per square than the Chessnut Air has - one per square is easily hidden from view.
Same here. Had a couple of game lastly where I had to refresh the page and re-connect the board. LED light up but the move won't register on the website. Don't think this is due to piece placement though.