Is ChessStore.Com still in business?

a while back, I purchased this set of pieces: 

https://thechessstore.com/bridled-stallion-staunton-chess-set-in-red-sandalwood-boxwood-4-75-king/

Somehow over the years, I have lost one white pawn and one black pawn.   I have emailed them 3 times to see if I can purchase the pieces individually and they have never replied.   They want about $750 for a new set.  I only remember paying about $250-300 back in 2011.  Does anyone know if they are still around?   Does anyone know of a way to replace these 2 pawns?   For now I am using 2 pawns from a similar set... they are a little smaller and not the same shade but it works.   Thank you for your time.

I actually called them just now, as opposed to email, and they think they may be able to help.   I will keep you posted

I have got a few things from The Chess Store this year, one within a couple of weeks ago. Their customer service is lacking a little, but my shipments seem to come right on time. They don't always answer emails or phone calls though.

Thank you sir !

the most recent purchase l made from The Chess Store

TCS is bad about answering e-mails, in my experience.

Crappov that set loos like mine, is that the Bridled Knight set?  

Just an update, I called them shortly after I wrote the original post and I was indeed able to order a replacement white and black pawn.  They took care of me.  Very happy!

This is my set... photo by me about 6 years ago

Hello, vulcanccit.  

I think the set posted by Brioma33 is a plastic set, the Zukert.

Still looks nice

What color is that board and chess set? did you purchase both at the chess store?

Both were purchased at The Chess Store, but I think those color pieces are discontinued. 

The vinyl board; https://thechessstore.com/club-vinyl-rollup-chess-board-brown-buff-2-375-squares/

the same pieces but in black; https://thechessstore.com/zukert-plastic-chess-set-black-camel-pieces-4-25-king/

Nice,  I ordered one of their boards. Thanks.

 It's good news that it's still in business. From my own experience, I can say that problems of a different nature can arise. I found offshore company formation services that could help with the decision https://astra-trust.com/offshore-company-formation-services/ It assists me in opening bank accounts and making financial decisions as well. It's the most important issue to me, and I would rather seek professional assistance.