Disconnections and Crashes

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oatey

As much as I love Chess.com, and feel as its free I can't grumble too much... It is really becoming annoying the amount of drop-outs and crashes getting in a game.

I'm not sure if this is just Chaturaji which I am playing mostly, I never noticed any issues playing Fog of War.

But it seems quite often I will move a piece, and it will cause it to crash, with the piece hanging in between where it was and where I was trying to place it. The whole tab will then become unresponsive and the only way to get the game back is to reload in another tab, and quite often forfeiting on time...

I don't think I am the only one suffering this issue, a few games I've had every single player has disconnected and reconnected again... in 4 player games its unlikely every single player all had a problem with their internet at exactly the same time.

Is there anything the chess.com staff can do to stop this happening?

TIA