It's good you aren't accusing because any discussion around cheating isn't allowed in the public forums, but you're more than welcome to discuss it in this club made for this topic:
https://www.chess.com/club/cheating-forum
As for specific members, accusing isn't allowed in that club either. You'll just have to report them if you suspect they aren't playing fairly.
https://support.chess.com/article/209-how-do-i-report-someone https://www.chess.com/forum/view/general/how-to-contact-support-1
I appreciate the response and I'm well aware of forum policy. I'm just saying it's crazy to me that for such an advanced website it takes so long for this process to take place.
Well, chess.com does have a massive amount of members; it's sometimes difficult to put things in perspective. I think lichess has something like 150,000 members on the site, whereas chess.com is something 200 million.
Sure, but 30 days of consistent behavior? Again he could be the next Magnus Carlsen or simply never played online before, but losing a total of 6 times with a very consistent high accuracy has got to flag something.
If you suspect someone of using disallowed resources you should report them.
https://support.chess.com/en/articles/8562517-how-do-i-report-someone
The site can't check every single game, with around 20 million a day played.
But as mentioned, this type of discussion is not allowed in the general forums.
Can someone help me understand how someone can be on the platform for over a month, lost only 9 total games, and plays nearly perfectly displaying the usual 4 second per move and 30 second wait on a forced recapture still be around?
I'm not accusing of course, just curious how this happens. This doesn't happe often of course it could be the greatest player of all time for all I know.