http://support.chess.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=706&nav=0,71
Nytik saves the day once again!
*Du du, du du du du duuuu!*
Cancelling Premium
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My account page is exactly where i go but i cant change it >.<
Soulzityr wrote:
My account page is exactly where i go but i cant change it >.<
Are you going to your PAYPAL account pg?
I didn't use paypal, i just inputed my credit card info.
Attempt 2!
http://www.chess.com/home/cancellation.html?type=membership
Nytik saves the day! (I hope!)
*Du du, du du du du duuuu*
lol unfortunately that just sends me back to my home account page heheh
I suggest If website is slow to cancel contact your bank with a dispute claim. Include a copy of your request to vendor. It has worked with other vendors except Ibackup which was rogue from the beginning. I have to contact Attorney General's consumer office for that.
Soulzityr- Fine, take these instructions.
1. Click on your diamond.
2. Click on 'Have a question? Read our FAQs!'
3. Click on How can I end my Premium membership subscription?
4. Bob's your uncle
5. Fill in the details
6. Click the button
7. Shower Nytik with praise.
Aug 13, 2009
0
#10
Hello Soulzityr, I understand that you did not want to purchase the annual Diamond membership on Chess.com and that you had trouble canceling. I will be happy to help you resolve this matter. Please see my personal message I sent to you.
Hello. I decided I don't want premium anymore, but it won't let me cancel! It is the annual diamond one too, and that is way too expensive for me to pay at once, though monthly I am more able to handle. How do I cancel my subscription? Please help, I can't pay $90 right off the bat.