Chess.com bugs

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Avatar of Arsenio_Castillo

Take a close look at the photograph I am sending. I had no other option but to draw the game by the 50 move rule. Kindly, give me my rating back.

Avatar of Martin_Stahl
Arsenio_Castillo wrote:

Take a close look at the photograph I am sending. I had no other option but to draw the game by the 50 move rule. Kindly, give me my rating back.

There's a bug with the estimated rating changes but that doesn't change the game outcome and actual rating changes.

Avatar of Arsenio_Castillo
Martin_Stahl wrote:
Arsenio_Castillo wrote:

Take a close look at the photograph I am sending. I had no other option but to draw the game by the 50 move rule. Kindly, give me my rating back.

There's a bug with the estimated rating changes but that doesn't change the game outcome and actual rating changes.

So, do I get my rating back because of this bug?

Avatar of Martin_Stahl
Arsenio_Castillo wrote:
Martin_Stahl wrote:
Arsenio_Castillo wrote:

Take a close look at the photograph I am sending. I had no other option but to draw the game by the 50 move rule. Kindly, give me my rating back.

There's a bug with the estimated rating changes but that doesn't change the game outcome and actual rating changes.

So, do I get my rating back because of this bug?

The actual rating change wasn't impacted.

Avatar of Martin_Stahl

Aldo, I believe the display is fixed now.

Avatar of sapsworth

Hey chess.com. i dont get desivion point anymore when i play fast chess. 5 min chess. Just won 2 games and i Didnt get Any point.

Avatar of sapsworth

Hey again. I can see now I dont get Any point at all no matter what time i take. Very werid. Work earlier..

Avatar of Martin_Stahl
sapsworth wrote:

Hey chess.com. i dont get desivion point anymore when i play fast chess. 5 min chess. Just won 2 games and i Didnt get Any point.

Staff are working on a bug that's impacting some members.

Avatar of Arsenio_Castillo
Martin_Stahl wrote:
sapsworth wrote:

Hey chess.com. i dont get desivion point anymore when i play fast chess. 5 min chess. Just won 2 games and i Didnt get Any point.

Staff are working on a bug that's impacting some members.

Martin, thanks for your time, but this is another game that I played. The screen just froze and the opponent didn't move and was timed out. No after game pop-ups, nothing:

Avatar of Martin_Stahl
Arsenio_Castillo wrote:
Martin_Stahl wrote:
sapsworth wrote:

Hey chess.com. i dont get desivion point anymore when i play fast chess. 5 min chess. Just won 2 games and i Didnt get Any point.

Staff are working on a bug that's impacting some members.

Martin, thanks for your time, but this is another game that I played. The screen just froze and the opponent didn't move and was timed out. No after game pop-ups, nothing:

According to the archive, you got disconnected and the game was abandoned.

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

Avatar of LITO13mtz
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