Connection time-out

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rapperkid

I wanted to know if anyone else had the same experience as me.
I was playing a game and I was about to win it. I was also ahead of time.
It was my opponent's turn to move but suddenly a timeout occurred indicating that I would lose if the connection was not re-established within 2 minutes.
The problem, however, is that the internet connection was working properly and, moreover, the move was up to my opponent.
The fact is that the timeout has expired and I have lost the game.
How is this behavior possible?
I've lost a game that I would have had to win ...

Martin_Stahl
rapperkid wrote:

I wanted to know if anyone else had the same experience as me.
I was playing a game and I was about to win it. I was also ahead of time.
It was my opponent's turn to move but suddenly a timeout occurred indicating that I would lose if the connection was not re-established within 2 minutes.
The problem, however, is that the internet connection was working properly and, moreover, the move was up to my opponent.
The fact is that the timeout has expired and I have lost the game.
How is this behavior possible?
I've lost a game that I would have had to win ...

 

What game? 

 

If it was the one from yesterday, your opponent made the last move, so it does appear you were disconnected from the live server, which doesn't necessarily mean your local internet connection had issues.

https://support.chess.com/article/4720-online-chess-performance-optimizations

https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues

MsBlackBear

Had the same problem... Live play is so laggy that it takes 40 seconds for moves to reach the server..

Martin_Stahl
MsBlackBear wrote:

Had the same problem... Live play is so laggy that it takes 40 seconds for moves to reach the server..

 

40 seconds is completely abnormal and sounds like either and issue on the local client or network or between your ISP and the site.

MsBlackBear

What's ISP?

bigD521

ISP = Internet Service Provider IE: Comcast / ATT or whoever you pay  for your Internet.