Disconnection Problems
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Am I the only one having disconnection problems? I lost 3 games today including 2 completely winning games and 1 on the beginning. I suddenly get disconnected; the 15 second countdown which starts on my screen while I am completely on the game with a very good connection. It also happens that my opponent's clock freezes so I have to quit the app and come back with 1 min less of my playing time. I am on the phone with a very good basic connection and these problems have been happening to me for a few weeks. Help pls ?
Jan 2, 2021
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#2
Reivits wrote:
Am I the only one having disconnection problems? I lost 3 games today including 2 completely winning games and 1 on the beginning. I suddenly get disconnected; the 15 second countdown which starts on my screen while I am completely on the game with a very good connection. It also happens that my opponent's clock freezes so I have to quit the app and come back with 1 min less of my playing time. I am on the phone with a very good basic connection and these problems have been happening to me for a few weeks. Help pls ?
Update your app. There is an iOS app bug that has been fixed.
https://www.chess.com/forum/view/help-support/premium-56194668?page=1#last_comment
