I have no idea what the problem might be. I have a ChessUp2 and occasionally the bot won't start or won't respond during the game. I just posted to see if anyone else has had problems. I've raised the issue with ChessUp, but hadn't had any response yet so I thought I'd post here as well.
I hope you're having fun with your EVO. I almost bought one but decided on the ChessUp instead. They both have built-in bots which was high on my list of priorities. I didn't want to be completely dependent on external connections, etc. In my case, I was able to leave the pieces in place and finish the game with the local bot. I'm sure EVO can do that, too. Really reduced the frustration level...
EVO board seems to have gotten very glitchy with initial connection to chess.com interface. Once connection is finally established, the game plays fine, but the initial connection, to both the site and the specific bot, takes numerous re-tries, as the screen keeps reverting to the previous page. Anybody know of a fix for this. Thanks!