Extra super slow loading

I've always been happy about the paid ads on free accounts on chess.com, clicking on anything that looked of interest, and I've not been bothered by the slower loading of pages.

But now it's got ridiculous. Approximately 45 s  to reload a vote chess discussion page in firefox on a fairly fast machine, for every edit of a diagram or text. I am certainly in no mood to click on any ads when they finally appear.

I presume the intention is to make it as unpleasant to use a free account as is feasible (since a reduction in advertising income can be expected as a result of the excessively slow loading)? Why not just have some sort of scripted delay that would be intolerable enough to make players go elsewhere, as the ads are no longer going to get much attention?

Thanks, D3V1L. Installed the first, some sort of problem with the second, will try again later.

elroch - this isn't intentional at all. it could be a local network issue, a dns issue, or a problem with an ad or content server in your area. how long has this been happening?

My computer is loading extra super slow, too. But I'm a Premium Member!

i'm zipping along fine. it could be your local area. hard to say. can you see in the bottom corner of your screen what is taking a long time to load?

Thanks for reassuring me, Erik, and apologies that I wrongly assumed it was deliberate.  According to at least one post above, it is not limited to free accounts. There are many, many URLs appearing in the bottom corner, most not relating to chess.com. Many of them are associated with advertising sites. Here are some fragments of the URLs I have been able to read (mostly .com at the end)

tribalfusion
yieldmanager
pubmatic
doubleclick
mediaplex
atdmt
edgesuite
meebo
fastclick
Bluekai

Several of these appear several times in the loading of a single page. Loading of pages from other websites is generally almost instant, with very few URLs appearing bottom left of window.

understood elroch. you can remove every one of those by removing ads from the site (and disabling the meebo bar). but yes, loading external javascript for ads, etc will cause extra time, and if any one of those is having server issues, etc (which are outside our control), then you will have slowness. 

sorry about that. that's why we say that pages load faster for premium members. it's a bummer, but there isn't anything we can do. we try to pick only ad networks with fast servers. 

I think there's a problem with your connection. I'm a free member and waiting time is about 1, maybe 2 seconds.

There's no problem with my connection. Whenever tested it runs at full speed.

The question is why I had such a vast number of accesses of external servers when I loaded one page (perhaps 100 accesses, but they pass by so quickly on the bottom left corner, it could be more).  Clearly cristi121 has less. One contribution could be geographically dependent behaviour of the pages. Another is that ads clicked on have installed some sort of malware that only operates while I am on chess.com (absolutely no problem anywhere else).

not 100 accesses, but maybe 10. 

try a script blocker. 

try malwarebytes.org to remove spyware.

Definitely more than 10 on my machine. Good advice on malwarebytes, and script blocker - I use both now.

It's been slow for me too lately.  Sometimes randomly in the day it gets super slow when I click on a game or try to respond to a thread. 

In the past few days, my mozilla window randomly shuts off too.  I have no idea what this could be.

I've had that same problem for about 3 weeks afaf, but I is used to things not workin' properly in Spain

very slow loading "next ready game" last 2 weeks or so

getting slower still.  any help??

http://www.chess.com/article/view/chesscom-guide-to-computer-settings-and-maintenance

i agree

I'm a paid member, and loading vote chess games is slow when my local network's busy.

Actually, loading any game is slow in that case, and it's not fast at any time. I on the whole like the look of v3 better, but the slowdowns -- the page reload after a move is agonising -- I'd really encourage chess.com to look at. Even if it's after v3 goes live and you're in some "no new features" mode to let things settle or something, some profiling of what parts of what pages make their loading slow seems called for.

Running javascript makes it all harder to tell when it's the local computer or browser being slow, but if the site's to use all the fancy browser features some attention to speed of the site in different situations seems appropriate.

v3 definitely feels like version "big and slow." It's not unusable by any means, but it's not nearly as snappy as v2. If I had to choose ... I might well choose v2 for the speed, athough then I'd complain about the wasted screen space.