Infidel_Catto wrote:
mute the attacker and delete his posts.
locking the opee’s thread is a bit ... what’s the right word ?
Many people come here to play chess.
If you play chess, nobody bothers you.
how to deal with personal attacks
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Oct 16, 2020
0
#4
notmtwain wrote:
Infidel_Catto wrote:
mute the attacker and delete his posts.
locking the opee’s thread is a bit ... what’s the right word ?
Many people come here to play chess.
If you play chess, nobody bothers you.
sorry, you seem to have the wrong thread.
Infidel_Catto wrote:
notmtwain wrote:
Infidel_Catto wrote:
mute the attacker and delete his posts.
locking the opee’s thread is a bit ... what’s the right word ?
Many people come here to play chess.
If you play chess, nobody bothers you.
sorry, you seem to have the wrong thread.
You don't play chess. You don't do puzzles.
Why are you here?
If you aren't interested in chess, there must be other sites.
I actually agree with this sentiment. Locking a thread because other people have been trolling on it just encourages more of the same in other threads.
Solve the actual problems.
In terms of trolling/moderation in the age of endless sockpuppets, I think the best way to handle things is zero tolerance. Not slowly scaling warnings and mutes that give each incarnation weeks or months of activity, following by a ban, then a new sockpuppet 5 minutes later starting another cycle of weeks or months of escalation, etc.
First offence for obvious/blatant trolling...mute, second offense, ban, third offense, 3 month IP banning of troll's top 3 IPs (likely killing off home. work, and the favorite coffee shop 
...and if that "catches" some other people using the same IP and they complain, pass along the username that got them IP banned, and real life peer pressure will solve that problem, too..."hey Jimmy, the chess club is pretty annoyed that you got us all banned from chess.com...and we've elected to boot you out of the club and let chess.com know you're not around anymore so they might reinstate us earlier").
A few months of this and the forums would be a lot more mature/adult, and topics more chess-related.
It's like a picnic. Everyone invited can laugh and be kind to each other, but when a roach runs across the table, you just smash it with extreme prejudice and clean it away immediately, and the picnic goes on. If you just shoo the roach away, it comes back, and it brings friends. Once you have established what constitutes "roach" behavior, you just hammer that behavior at every turn, until you get compliance. The key is not to play whack-a-mole, which is fun for the troll, but to just unceremoniously unplug the machine the first time a mole sticks its head up in a new location.
Oct 16, 2020
0
#8
btickler wrote:
I actually agree with this sentiment. Locking a thread because other people have been trolling on it just encourages more of the same in other threads.
Solve the actual problems.
In terms of trolling/moderation in the age of endless sockpuppets, I think the best way to handle things is zero tolerance. Not slowly scaling warnings and mutes that give each incarnation weeks or months of activity, following by a ban, then a new sockpuppet 5 minutes later starting another cycle of weeks or months of escalation, etc.
First offence for obvious/blatant trolling...mute, second offense, ban, third offense, 3 month IP banning of troll's top 3 IPs (likely killing off home. work, and the favorite coffee shop ...and if that "catches" some other people using the same IP and they complain, pass along the username that got them IP banned, and real life peer pressure will solve that problem, too..."hey Jimmy, the chess club is pretty annoyed that you got us all banned from chess.com...and we've elected to boot you out of the club and let chess.com know you're not around anymore so they might reinstate us earlier").
A few months of this and the forums would be a lot more mature/adult, and topics more chess-related.
It's like a picnic. Everyone invited can laugh and be kind to each other, but when a roach runs across the table, you just smash it with extreme prejudice and clean it away immediately, and the picnic goes on. If you just shoo the roach away, it comes back, and it brings friends. Once you have established what constitutes "roach" behavior, you just hammer that behavior at every turn, until you get compliance. The key is not to play whack-a-mole, which is fun for the troll, but to just unceremoniously unplug the machine the first time a mole sticks its head up in a new location.
+1
mute the attacker and delete his posts.
locking the opee’s thread is a bit ... what’s the right word ?