Images aren't loading... anybody else experiencing this?

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wopr-83

Happens on all browsers on multiple computers:

Home page seems fine but it happens when I try to play a game... the board is missing! I'm also experiencing missing images right now in the forums as well. I live in Canada so maybe issue with CDN provider.

8x8x365

Getting it too (also from Canada).  Started a game, could only see pieces, not squares.  Did a ctrl+shift+R to refresh my browser then could see neither pieces nor squares (only highlight of to/from square of the last move).  Had to resign my game as I'm no good at blindfold.

Martin_Stahl
PeterJKovacs wrote:

Happens on all browsers on multiple computers:

 

Home page seems fine but it happens when I try to play a game... the board is missing! I'm also experiencing missing images right now in the forums as well. I live in Canada so maybe issue with CDN provider.

 

Staff are aware and it does appear to be CDN related.

Tommaclock

Another Canadian with same problem.

SaintNick

Ditto.   I too am not good at blindfold chess and am afraid that I am losing games as a result.

 

iofferyoutoresign

Ah, so that's why all my puzzle rush pieces were invisible lol

 

iofferyoutoresign

if you turn on a VPN its fine again

foxpanda2345

I live in US and can move pecies but cant see them./

 

 

M0nty42

same here

 

Saylesman

Same problem, on Windows computer only...not tablet or phone, Canada

4 hours later......fixed. thanks

Olympiad

Hey guys, I've already replied to this on another thread very recently but I would like to let you know that this is an issue with Cloudflare affecting (parts of?) Canada and Portugal. It's mostly out of our hands but I believe it's being worked on! Sorry for the inconvenience

KingSonicTheChessHedgehog
Olympiad wrote:

Hey guys, I've already replied to this on another thread very recently but I would like to let you know that this is an issue with Cloudflare affecting (parts of?) Canada and Portugal. It's mostly out of our hands but I believe it's being worked on! Sorry for the inconvenience

another rare mod

maxbrayne

I too am having this problem. From Canada. Chess.com hire better people to manage your high earning site.

epicflail247

Yup, I was in the middle of a game last night and suddenly my opponent's Queen became invisible. I thought maybe they had invented some kind of bizarre cloaking device, but it sounds like something more mundane.

Martin_Stahl
maxbrayne wrote:

I too am having this problem. From Canada. Chess.com hire better people to manage your high earning site.

 

It's apparently related to a third-party CDN provider, and staff are working with them to resolve.

KingSonicTheChessHedgehog
Martin_Stahl wrote:
maxbrayne wrote:

I too am having this problem. From Canada. Chess.com hire better people to manage your high earning site.

 

It's apparently related to a third-party CDN provider, and staff are working with them to resolve.

are simon and KNVB the only mods from canada?

Khallyx
Olympiad wrote:

Hey guys, I've already replied to this on another thread very recently but I would like to let you know that this is an issue with Cloudflare affecting (parts of?) Canada and Portugal. It's mostly out of our hands but I believe it's being worked on! Sorry for the inconvenience

I'm from Portugal, can confirm it's happening to me.

bradmeetsevil

It's a relief to see I'm not the only one having this issue. I was thinking it was on my end possibly but now I see it is happening to other Candians. Hopefully it is fixed soon.

SaintNick

With this compromised display issue, Chess.com is not worth playing at this point.   I cannot play, I cannot do anything on this site.   Where do I go to get a refund on my subscription payment inasmuch as I should not be paying for this crap?

ANATOLYSH

I have similar problems plus all boards and all areas around are completely black. I am in Canada and it started yesterday morning.