Is the league coding broken?

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Avatar of DemioRollo

 

The one week where I might have won and this simply refuses to update any stats at all.

Avatar of looking4it

I feel your pain. I was miles ahead in my division then this happened.

Avatar of NoTiltNotEver

Seems like it’s still broken going into the new week…

Avatar of Martin_Stahl

If it's still on the old division you might need to leave, rejoin, and play a game to get into a new division.

Avatar of ale_mon

it looks like they abandoned the project

Avatar of erindnash

I am having the same issue. It has been saying the same thing for a week now!

Avatar of Martin_Stahl
ale_mon wrote:

it looks like they abandoned the project

They didn't. There was a bug introduced and quickly fixed but that left some divisions in the stuck state.

Staff are looking into that but the method I described can get you into a working division.

Avatar of chessgenuis0
Martin_Stahl wrote:

If it's still on the old division you might need to leave, rejoin, and play a game to get into a new division.

Does leaving your own division restart your progress? I'm currently on champion and about to advance to legend. If I were to leave my league, wouldn't I just be send back to the start at wood?

Avatar of Martin_Stahl
chessgenuis00 wrote:
Martin_Stahl wrote:

If it's still on the old division you might need to leave, rejoin, and play a game to get into a new division.

Does leaving your own division restart your progress? I'm currently on champion and about to advance to legend. If I were to leave my league, wouldn't I just be send back to the start at wood?

No, you'll start in a new Champion division.

Avatar of chessgenuis0
Martin_Stahl wrote:
chessgenuis00 wrote:
Martin_Stahl wrote:

If it's still on the old division you might need to leave, rejoin, and play a game to get into a new division.

Does leaving your own division restart your progress? I'm currently on champion and about to advance to legend. If I were to leave my league, wouldn't I just be send back to the start at wood?

No, you'll start in a new Champion division.

Will my 564 points be wiped, though?

Avatar of trimalo

still bugged, surprising. Hope the team is actively working on this issue since it impacts many players. Hence, could an official statement be made?

Avatar of Martin_Stahl
chessgenuis00 wrote:
Martin_Stahl wrote:
chessgenuis00 wrote:
Martin_Stahl wrote:

If it's still on the old division you might need to leave, rejoin, and play a game to get into a new division.

Does leaving your own division restart your progress? I'm currently on champion and about to advance to legend. If I were to leave my league, wouldn't I just be send back to the start at wood?

No, you'll start in a new Champion division.

Will my 564 points be wiped, though?

Yes.

I think staff are looking at moving those that qualified to promote but not 100% sure or how long it will take

You might contact support directly

https://support.chess.com/collection/343-contact-us

Avatar of Martin_Stahl
trimalo wrote:

still bugged, surprising. Hope the team is actively working on this issue since it impacts many players. Hence, could an official statement be made?

For anyone that isn't in a promotion spot, leaving leagues and rejoining will get you in an working division.

Avatar of trimalo

yes Martin and restart from scratch... Don t you think this is kind of disappointing? knowing the energy we put to progress in the league... Thank you.

Avatar of Martin_Stahl
trimalo wrote:

yes Martin and restart from scratch... Don t you think this is kind of disappointing? knowing the energy we put to progress in the league... Thank you.

From scratch in a working division, at the same tier level. Last week's divisions that are bugged had stopped giving any trophies, so there wasn't any progress past that bug happening.

Avatar of mononok

The slow resolution of this bug and the lack of transparency here will be a reason for people leave chess and will go to Lichess (OpenSource project and best issues management)...

Avatar of NoTiltNotEver

Incredible that this is still broken...

Avatar of Martin_Stahl

The fix is being rolled out.

Avatar of NoTiltNotEver

I was able to get it fixed by leaving the league, playing a game, joining a league from the leagues page (not the page that showed my previous league), then winning another game. I can tell you that the 24 other people still in the league I left haven't figured this out yet

Avatar of ale_mon
NoTiltNotEver ha scritto:

I was able to get it fixed by leaving the league, playing a game, joining a league from the leagues page (not the page that showed my previous league), then winning another game. I can tell you that the 24 other people still in the league I left haven't figured this out yet

So did I last week (and I already got promoted) as well as almost any other interested in playing the league. I think that many of the 24 players that are still stuck in your former league do not care about the league