It is truly unacceptable. I know from experience that this sucks. Even if you're winning a game, but then then THE LAG! then I lost on time.
Lag here is the WORST
I have the same problem. Example one: After I have made a move, my clock keeps running for 5-15 sec, only then it switches to my opponent's turn. Or simply 15 sec drop for nothing, after making a move nearly immediately 3-5 sec which is in no relation to the time I have spent. No Premium no Fun, Apparently...

I mean for seriuos. LAG IS IMPOSSIBLE. My conection is high speed and very good yet I keep getting absolutely awful lag. Chess.com's lag makes me want to puke. I just lost like 200 rating points on bullet chess because all my games start 30 seconds in. Absolutely disgusting and nerve wrecking.
https://www.chess.com/blog/News/how-to-adjust-your-live-chess-connection
Also, information in the following is about disconnects but the information to solve that, can improve lag too.


Lol. They make money through ads.

There is no purposely created lag, though advertising can introduce some lag.

Complainers here are not paying members. Does that mean it is the advertising causing lag? I normally have no lag issue at all.

I have played +3000 live games with my free account and never had problems with lag on this site. And in my house we don't even have high speed conection.

Complainers here are not paying members. Does that mean it is the advertising causing lag? I normally have no lag issue at all.
Parallel thinking. "Dedicated servers".

If you have a poor internet connection, like me, then lag is always a problem. It is however somewhat better on you-know-where, simply because the codebase is better and not based on slow javascript frameworks.
This will never change on chess.com (and partially they can not change it unless they overtake my internet provider) as long as there are enough customers who pay the bills.

I have played +3000 live games with my free account and never had problems with lag on this site. And in my house we don't even have high speed conection.
i agree

I like this chess website as it gives me more options to get better at chess even if I didn't have Diamond membership.

I like this chess website as it gives me more options to get better at chess even if I didn't have Diamond membership.
Compared to whom?
You missed that discussion. The moderators didn't like the specifics. They prefer vague general discussions. Not all chess sites have equal lag times, disconnections, and options.
I mean for seriuos. LAG IS IMPOSSIBLE. My conection is high speed and very good yet I keep getting absolutely awful lag. Chess.com's lag makes me want to puke. I just lost like 200 rating points on bullet chess because all my games start 30 seconds in. Absolutely disgusting and nerve wrecking.