Opponents timer stopped

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Avatar of ChessMadam
Playing a one day game and my opponents timer has changed to one minute and it’s been stuck on that for about 10 hours, it’s his move. Not sure if it’s a bug on his side or another issue.
Avatar of ChessMadam
Any suggestions?
Avatar of HenoticHeron
Same issue here - may be related to glitches occurring in the big tournament - I asked earlier in the help forum and that is kinda what a mod said. From what I gather, you may be able to claim victory on the website version.
Avatar of ChessMadam
Cheers
Avatar of ChessMadam
I’m on the website version but can’t see the option to claim victory …
Avatar of Pudding

He probably put himself on vacation mode

Avatar of ChessMadam
He hasn’t, I wouldn’t be posting about a vacation mode.
Avatar of Martin_Stahl

There should be a claim win option available on the game.

There appears to be a backlog in the system that handles automatically claiming games, likely due to the 2026 Chess.com Daily Chess Championships and the number of games timing out.

Avatar of Martin_Stahl

This game is resolved now

Avatar of Guest5234804210
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