puzzle journey points disappear

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MrMack1111
I just completed a benchmark. something like 1500 extra hard puzzles. giving me a total point score of just over 248,000 I went to check on status of a game an upon returning to my puzzle journey my points have dropped down to 247,880. I really like the journey feature and have really gotten into solving puzzles. However playing a game that cheats you out of your points really upsets me. I'm not some Karen and yes there is much bigger things to worry about but chess is where I go to forget about the other problems and I shouldn't have to worry about an app that pay for ripping me off.
Martin_Stahl
MrMack1111 wrote:
I just completed a benchmark. something like 1500 extra hard puzzles. giving me a total point score of just over 248,000 I went to check on status of a game an upon returning to my puzzle journey my points have dropped down to 247,880. I really like the journey feature and have really gotten into solving puzzles. However playing a game that cheats you out of your points really upsets me. I'm not some Karen and yes there is much bigger things to worry about but chess is where I go to forget about the other problems and I shouldn't have to worry about an app that pay for ripping me off.

There is a bug report in on that and seems to mostly impact stopping after a benchmark I believe, though I think it's not something that always happens and hasn't been easy for staff to recreate to track down the root cause.

MrMack1111

It just did it again and this time I just clicked next and I went from 248,408 to 248,333

MrMack1111

And again 248,461 down to 248,379. I'm never going to get to 1/4 mil. Martin thank you for responding to my post. I at least know 1 person read it

Martin_Stahl
MrMack1111 wrote:

And again 248,461 down to 248,379. I'm never going to get to 1/4 mil. Martin thank you for responding to my post. I at least know 1 person read it

You'll get there. I know I've seen it happen a few times but don't normally pay that close attention.