I realize it's a lot to wade through, but have a look at some of the existing threads on the subject:
http://www.chess.com/forum/view/community/aggravating-situation
http://www.chess.com/forum/view/general/premium-disparity-in-level-playing-field
http://www.chess.com/forum/view/community/vacation-rule-unfair
Hey!
I have one question. Is it fair for premium members to get vacation time while they are on move, so they don't loose on time? I am fine with vacation when you finish all your moves, but to start auto-vacation when premium member is short on time is just unfair and against fair-play. That means that he has actually more time for his move, even though both players agree on time that one have for move. I repeat, i think it's ok to take vacation after you finish your move, with that you give opponent extra time for his move, but to take time off when it's actually your turn is unfair. What do you guys think?