very very s..l..o..w... when searching for opponent

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REPEAT_lose_UNTIL_better

What's happened???! 

Ever since the last update the "searching for opponent" has slowed down by so much - sometimes takes over a minute -- and then to make matters even more fun, everything freezes and I end up making my first move having lost anything up to a minute off my clock!!! -- This only happen though on the first game -- then on after it seems to be normal (but not always). 

It's not a cookie thing - I checked all that. 

I'm feeling like migrating over to lichess and starting from scratch there. I don't want to. It's very frustrating. I feel like I'm getting thumbs down from players who are getting frustrated with me holding them up waiting for me to start!! that too. 

Oh... idk

SheKnights

I have experienced that as well, I love your username, what a great motto, fitting for a soldier! I am available to play, I might not answer immediately as I am busy In Real Life but I would be most glad if you wanted to play.

hrarray
What time control are you searching for opponents in? 10+0 is the most common rapid time control.
REPEAT_lose_UNTIL_better
hrarray wrote:
What time control are you searching for opponents in? 10+0 is the most common rapid time control.

yes - it's 10+0 on rapid. 

justbefair

10 0 games normally match quite quickly-- in a second or two.

I played several 10 0 games yesterday afternoon and everything seemed normal.

I don't know if there was something going on earlier today with the servers.

/  When you say ever since the last update, it sounds like you are talking about one of the apps?  Is that correct? Which one?

REPEAT_lose_UNTIL_better
justbefair wrote:

10 0 games normally match quite quickly-- in a second or two.

I played several 10 0 games yesterday afternoon and everything seemed normal.

I don't know if there was something going on earlier today with the servers.

/  When you say ever since the last update, it sounds like you are talking about one of the apps?  Is that correct? Which one?

just using the standard laptop, opening the page directly. Was absolutely working fine until a short while ago. I think the actual site has been updated as I've noticed it has new graphics when searching etc, for example an icon appears on the bottom right corner signifying what challenges are currently active, plus there's a clock on the right-hand side which says something like please wait, and that flick-book of stock faces that appears during a search is now on the top left of the screen. (so I presume something's been updated in the code) - but up until these changes, everything was fine - search took a couple of seconds, if that. I'm still using the same laptop as I was then, nothing updated or changed on this side anyway. 

Looks like I just have to lose some rating points here and there sometimes on that first connection. oh well. -- by the way, it only does this on the first game of the session - almost like it's downloading 100s of cookies each time or something and that is what's slowing it down, but I don't know why it should do that cos I never delete chess.com's cookies. Anyway, that's just a guess. Who knows.