Why is it that I can't access video lessons here? Whenever I press play it goes black.

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Avatar of Bukbat

Hey chessers, I have been trying to take lessons on chess.com but whenever I go to the lessons, I can't play the videos.

If you have any idea of what is causing this, please post me an answer.

Avatar of justbefair
Bukbat wrote:

Hey chessers, I have been trying to take lessons on chess.com but whenever I go to the lessons, I can't play the videos.

If you have any idea of what is causing this, please post me an answer.

For example? Please post a link to one such lesson. It's certainly possible there are bad links.

I assume you know that many videos are only available to diamond members.

Avatar of Bukbat

The lesson is "intro to book openings" and I press start, the video box comes on, I press the play button, I see a rotating thing and then the box goes blank.

I haven't taken any lessons yet so I think my one free lesson per week should still work.

Also, I am sorry but I don't know how to get the link from the lesson😅.

Avatar of justbefair

What browswer are you using? Sometimes I had problems with Chrome to play the videos here. Firefox was able to play them without a problem.

Avatar of Bukbat
justbefair wrote:

What browswer are you using? Sometimes I had problems with Chrome to play the videos here. Firefox was able to play them without a problem.

I am using Google on my phone.