I wonder if you guys also had something like that my 3 last games i even did not started them because of my connection and when i came back i had 3 losses and 30 elo lost i even did not play one move !! wtf
If you have a high disconnect or abort rate, as a percentage of completed games, all games that are started as rated, get rated.
https://support.chess.com/article/627-sportsmanship-policy
Some things you can do to minimize issues:
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues
https://support.chess.com/article/4720-online-chess-performance-optimizations
I wonder if you guys also had something like that my 3 last games i even did not started them because of my connection and when i came back i had 3 losses and 30 elo lost i even did not play one move !! wtf