Apparently I have some sort of account penalty. Where can I check what it is and when it will end? I automatically lose seconds on every turn.
The most likely issue is a Sportsmanship Policy related restriction.
If you abort/abandon/disconnect from too many games as a percentage of recently completed games, you can get restricted.
https://chesscom.helpscoutdocs.com/article/627-sportsmanship-policy
There's nowhere you can check the status of that, just need to complete the majority of games.
Apparently I have some sort of account penalty. Where can I check what it is and when it will end? I automatically lose seconds on every turn.