ads after upgrade
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You don't have an crown next to your name
Feb 7, 2016
0
#3
It doesn't look like your upgrade/renewal is in effect yet. Some of the payment methods require manual staff intervention.
Feb 7, 2016
0
#4
Ok, I have waited almost a week, so maybe they just are slow :) I have paid and its in the system, maybe not activated then..
Feb 7, 2016
0
#5
If you haven't already, open a ticket and let them know when you paid and how you did it.
https://support.chess.com/customer/portal/emails/new
I have renewed my platinum, but now ads are popping up, even though the subscription is registered. How do I get rid of them on the chess app on Android?