Anyone else missing thousands of games from their database?

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Chef-KOdAwAri

Today I looked at my own Blitz rating graph and noticed two things:

1) My rating graph between the dates of 6.16.17 to 7.23.20 was completely flat yet I play over 8000 blitz games during this time...

2) My total game count went down to 15800 or so from 23,000

Was there a server error ? would love to be able to reference all those lost games.

Anyone else have this happen ?

Thiswaswhatwasnttaken
I haven’t played thousands of games dude.
Chef-KOdAwAri
Thiswaswhatwasnttaken wrote:
I haven’t played thousands of games dude.

Yes, looking at your rating, that's painfully obvious...and not helpful.

Chef-KOdAwAri

Can I blame Mittens?

Martin_Stahl
Lenudan wrote:

Today I looked at my own Blitz rating graph and noticed two things:

1) My rating graph between the dates of 6.16.17 to 7.23.20 was completely flat yet I play over 8000 blitz games during this time...

2) My total game count went down to 15800 or so from 23,000

 

Was there a server error ? would love to be able to reference all those lost games.

Anyone else have this happen ?

 

There have been some other similar reports. It's just the stats graph that's is messed up. The games are still in your archives.

I believe there's a ticket in on it, but you might use the HelpReport a Bug from that page or open a ticket with support so they can add additional data points to help solve:

https://support.chess.com/article/346-contact-us

Chef-KOdAwAri
Martin_Stahl wrote:
Lenudan wrote:

Today I looked at my own Blitz rating graph and noticed two things:

1) My rating graph between the dates of 6.16.17 to 7.23.20 was completely flat yet I play over 8000 blitz games during this time...

2) My total game count went down to 15800 or so from 23,000

 

Was there a server error ? would love to be able to reference all those lost games.

Anyone else have this happen ?

 

There have been some other similar reports. It's just the stats graph that's is messed up. The games are still in your archives.

 

I believe there's a ticket in on it, but you might use the HelpReport a Bug from that page or open a ticket with support so they cand add additional data points to help solve:

https://support.chess.com/article/346-contact-us

 

Thanks for the advice - I've submitted a bug ticket

JeremyCrowhurst
Martin_Stahl wrote:
Lenudan wrote:

Today I looked at my own Blitz rating graph and noticed two things:

1) My rating graph between the dates of 6.16.17 to 7.23.20 was completely flat yet I play over 8000 blitz games during this time...

2) My total game count went down to 15800 or so from 23,000

 

Was there a server error ? would love to be able to reference all those lost games.

Anyone else have this happen ?

 

There have been some other similar reports. It's just the stats graph that's is messed up. The games are still in your archives.

 

I believe there's a ticket in on it, but you might use the HelpReport a Bug from that page or open a ticket with support so they can add additional data points to help solve:

https://support.chess.com/article/346-contact-us

Martin, this is off topic, but every once in a while I get a puzzle where to solve it you need to anticipate that the computer will respond with an off the charts (ie not top 5) bad move.  Is that something worthy of reporting as a bug?  To me it's a little unfair to correctly analyze a position but get the puzzle wrong because the solution sought isn't actually a solution at all.

Martin_Stahl
JeremyCrowhurst wrote:

Martin, this is off topic, but every once in a while I get a puzzle where to solve it you need to anticipate that the computer will respond with an off the charts (ie not top 5) bad move.  Is that something worthy of reporting as a bug?  To me it's a little unfair to correctly analyze a position but get the puzzle wrong because the solution sought isn't actually a solution at all.

 

The first move you play in a puzzle should always be the best move, regardless of the reply. Any specific reply may be to showcase a particular tactical pattern. There may also be variations of the same position in the database with different defenses and patterns.

 

So that's not something to report as it's on purpose.