App bug on android tablets

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Avatar of BillN59

I have two android tablets which are now stuck on 10-minute games because it has become impossible to change the time control using the chess.com app. Have uninstalled/reinstalled, logged out/in, cleared storage/cache and rebooted both tablets several times. All the things developers tell you to do to deflect attention away from obvious bugs in the app.

The only support available now appears to be the AI agent "Chessica" which only gives canned responses to issues you don't have.

Has anyone experienced/solved this problem?

Avatar of MasonEx
uninstall the app and go to the website and you can change it there
Avatar of ashvasan
Go to the website, sign in, and change it there
Avatar of BillN59
MasonEx wrote:
uninstall the app and go to the website and you can change it there

So, abandon the app completely and just use the browser on my tablet?

The app is useless then.

Avatar of MasonEx
yeah basically
or alternatively be cool and use a computer