Crawl before you walk is what most people will probably tell you, but if you're new to chess, knowing guidelines/thumb rules actually make sense.
Think of the value of pieces based on what they can do on the board .. AT THAT MOMENT/POSITION in the time. Just because a queen can move limitlessly and dominate so many squares doesn't mean she does so from the get-go.
Different positions favor different pieces.
Now If a position is too cluttered or locked up, ask => which piece (Knight or Bishop) will feel more claustrophobic? Evidently a bishop. So I'd probably trade a bishop for knight in that scenario. If the board is wide open with long diagonals that give the bishop more squares, the bishop rules over the "slow" moving knight.
Now often enough, even the closed + locked up positions (usually favoring Knights) tend to open up eventually (most roads DO lead to an endgame!) so the bishop tends to have better odds of being a favored piece overall.
Hope this helps.
I'm fairly new to chess and chess.com.
I have a question --- If you have to choose between losing a bishop and losing a knight, which would you prefer? Why?
How does that relate to your overall style of play? Attacking, defensive, etc???