https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
https://www.chess.com/article/view/online-chess-cheating
Unless an account you played and reported gets closed, you won't see any communication. However, if you've reported accounts and they haven't been closed then either
- The report hasn't been seen
- The checks were not conclusive
- The checks didn't show evidence of fair play violations
The site closed over 130,000 accounts last month.
https://www.chess.com/article/view/chesscom-update-april-2023#FairPlay
That all said, discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you would like to discuss, join the following club: https://www.chess.com/club/cheating-forum
Hypocryts