It should be noted that while many of players say nothing in chat while playing, the forums have a lot of overly communicative guys and gals whose only goal is to troll you. Expect several of them in this thread.
kaynight is right about this not really being a social medium however. Most ppl take only the chess playing seriously, and some, not even that.
For six months I am a premium member of chess.com. Unfortunately, I noticed that most of the players just are interested in the game itself but not at all to perceive that we are playing against human beings, against persons and not computers. It should be a rule of courtesy to say hello to the opponent and wish a nice game. I am always very pleased to encoounter such people. We are a community of millions of people from all over the world.
The rating achieved in chess.com is an illusion compared with playing face to face with somebody. I guess, you should immediately deduct 150 points in order to be on the ground of facts. Its so comfortable to play at home in front of your computer (showing you vertically the chessboard), having a drink etc. This has nothing to do with a real tournament, for example.
But we could avoid this problem if we reckocknize our opponents as human beings, being polite and social.
I would appreciate if this new thema would lead to a lively discussion. Thank you