The perception of cheating levels is orders of magnitude more than the actual amount.
https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com
https://www.chess.com/article/view/online-chess-cheating
https://www.chess.com/article/view/chesscom-update-october-2024#FairPlay
The site closed more than 63,000 accounts in September for fair play violations and has a full team of staff working on reports along with some automated systems for detection.
https://www.chess.com/article/view/fair-play
That said, discussions of cheating, potential cheating, or cheat detection are not allowed in the general forums. If you want to discuss join the following club.
https://www.chess.com/club/cheating-forum
I now have a 700 ELO I have never had a 700 ELO on chess.com in my life I've been playing here almost 15 years I recently stopped paying for my membership and all as I run into or cheaters cheaters cheaters I watch other tournaments I like to play tournaments and I noticed that even in an open tournament most of the players are matched with somebody within 200 points of their ELO a lot of my games if you look through my profile you will see I play people 300 400 500 points below me and I get my butt kicked and I lose points lose points lose points I actually believe that because I am not paying anymore that chest.com doesn't give me the opportunity to play normal games against normal people I have moved to the other site generally to play over there because chess.com does not give me a fair Shake of the pot of competition have you experienced problems with chess.com if you are a non-paying member all the bells and whistles don't mean anything to me and I'm trying to improve my game and play better I've done almost 600 puzzles in a row I have 2,000 points in puzzles and I am a very good chess player but my games are just destroyed by cheaters cheaters cheers cheaters all because of a paywall I believe I can't even contact chess.com because they don't ever write back in emails because I don't pay they don't respond to my reports of cheaters because I don't pay it's just a very bad position to be in I'm not paying $50 a year for a minimum membership just so I can feel good I feel good because I play good games when I play with friends over the board we have good fun and we play very very good games this site is a joke when it comes to fairness what are your thoughts thank you