chess. com ping issue serve

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Ajalina

How to reduce ping? And why chess. Com dont give private server to every countries if they give private serve to every country literally everyone ping 20to 40 ms and my ping 200 every [removed -- MS] time i play bullet my pieces stuck middle of game and i lost by time [removed]

Martin_Stahl
Ajalina wrote:

How to reduce ping? And why chess. Com dont give private server to every countries if they give private serve to every country literally everyone ping 20to 40 ms and my ping 200 every [removed -- MS] time i play bullet my pieces stuck middle of game and i lost by time [removed]

The site is working towards have more geographically located live servers for most games that should improve things for many people. Until those are fully implemented there are some things you can go to minimize connection issues.

https://support.chess.com/article/4720-online-chess-performance-optimizations

CockroachDolly

As a fellow Indian, I can confirm to you that anyone playing bullet from India has an automatic disadvanage. Get ready for lag spikes, random server disconnects and more than 0.7 seconds lost on a pre-move. And get ready to have a chess.com staff respond to your email trying to justify the problem by telling you that it's because you didn't clear your cache and cookies....

Martin_Stahl
ShikshaWithPraveen wrote:

As a fellow Indian, I can confirm to you that anyone playing bullet from India has an automatic disadvanage. Get ready for lag spikes, random server disconnects and more than 0.7 seconds lost on a pre-move. And get ready to have a chess.com staff respond to your email trying to justify the problem by telling you that it's because you didn't clear your cache and cookies....

There is a lot going on with any connection, from client processes, local network sharing, to thousands of miles of distance and multiple pieces of equipment between any client and the site servers.

https://support.chess.com/en/articles/9010617-why-can-t-i-connect-to-chess-com-when-other-sites-are-working-fine

user56840093

Same here in Indonesia, using an internet of 100mbps and ethernet cable, premove would still be around second, it is a severe disadvantag on bullet. Guess their server just doesn't priorize SEA regions