I created an account on Lichess and I've had no problems. I never cheat and I never gave Lichess any reason to close my account. However, although I don’t have any criticism in the way Lichess runs their site, it didn't feel like I was part of a chess community. Peace!
chess .com vs lichess
I don't know if this is new but I really liked how a mentor talks to you, and explaining. This sounds like a natural human voice, maybe it's AI generated. Either way it's very useful I liked it.
Lichess is better as it is actually free. If you dont pay money for premium in chess.com you cannot even do more than 8 puzzles in a day
Chess should be free for everyone and those who cant afford to get premium just miss out on all the fun. Lichess asks if you wanna pay it does not force you to pay for certain priveledges.
But this is my view, and it may not always be right
I love to create accounts on lichess, start a game, then on move 7 or so get disconnected and find out they closed my account. I love to appeal and get auto-generated replies to my appeals saying I must wait 6 months without knowing why the account was closed. I love it when lichess tells me I could have cheated (which I wasn't doing) or I could have been sandbagging (wouldn't be able to know if I was in the process of my first game) or I could have aborted (which I obviously didn't do because they closed my account during the game, it was them that aborted it and gave a win to my opponent) or I could have said something bad on their forums (which is impossible because you have to wait 2 days before be able to post.
Yes, I love it over there. I love their welcoming spirit. I love their attitude to work against its users and not with them.