chess mobile app live games

I've had it! Over the last week with the most recent update and newest version( yes chess.com, I have the most current version) my clock still doesn't stop after I move. It is so frustrating to lose clearly won games. And I'm sorry to all people who think I'm abandoning games. I never do that. Mobile chess app is horrible for live games!

Never had an issue with the old app. Sorry for the rant, but this is ruining my chess.com experience!!!

I can attest to this too: after the most recent upgrade, with most of the games I play in bullet, almost every other game I loose because after I make my move the clock does not switch to my opponent and my time is still running. After a while the last move I've made is taken back???!!! And if I repeat the move, it takes it back again, and again until my time runs out. I dont take too much into my screwed rating - bullet after all is just a garbage chess, but please fix this problem, it is very annoying. I play on Samsung Galaxy III, with Android platform.

I just figured one bug in this latest mobil app update: every time (this is true 100%) I promote my pawn the game stops, but my clock continues running, and eventually I lose when time runs out (or get a draw if my opponent only has the king left). I checked this with auto-queen promotion option on and off: the result is the same. Basically, I can not promote my pawns at all. Besides this evident bug, my game often stops at any moment as described in my previous post; sometimes if I force- repeat the move the game continues, but most of the time there is nothing I can do to have the program register my move. If anyone has similar problem, please add your comments here. Hopefully the staff will resolve this issue soon.

I have this same bug. Time won't stop when you move. It becomes more pronounced when clock is under 1 min. Sometimes i might have to move 10 times before the clock finally registers the move. I dislike the mobile update and think it's not very user friendly either.